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Shop & Payment Guide

I haven't ordered online before. How do I place an order?

While we are exploring payment options that can suit the needs of as many customers as possible, you can shop onLED Factory Mart using PayPal or credit cards. If you have neither of these options, we suggest that you head over toPayPal and register a buyer account, you can then add your credit cards or bank accounts and start shopping.

LED Factory Mart offers a wide range of LED lights and accessories for Jeep and Harley, ect, here go a few useful links to start with:

You can either click the Quick View button on the top right corners or right on the grid image to see product details, to place an order, pick a style (if available), press the "Add to Cart" or "Buy it now" button,

  • The "Add to Cart" option adds the item(s) to a virtual shopping cart which saves all the items you can purchase instantly or later, to view all items in your shopping cart, press the 🛒 symbol on the top right of any page, you can then configure the item(s) before Checkout;
  • The "Buy it Now" option leads directly to the Checkout page.

Once entering the checkout process, you can follow and complete the steps on the page:

  • Information: provide your email address and shipping address in details (please note you cannot check out using your phone number, and the shipping address should be accurate as to secure delivery and should be of no P.O. Box ones).
  • Shipping: select your preferred shipping method, we offer worldwide and FREE Express shipping to United States, Australia, so on. FREE Express shipping to Canada for orders whose values are $200 and more. $30 shipping fee to Canada for orders whose values below $200.
  • Payment: you can shop using either PayPal or credit cards.

Once an order is successfully placed, you’ll receive an order confirmation to the email address you left earlier. More detail, please check the payment guidance here→https://www.ledfactorymart.com/pages/payment-policy

WHAT DO YOU RECOMMEND FOR MY VEHICLE?

We have LED lights and accessories for Jeep and motorcycles, Please check and find the correct parts for your vehicle on-->https://www.ledfactorymart.com/pages/led-light-categories

If your vehicle is not on the list or cannot find the parts, please contact us directly.

I CANNOT FIND WHERE I CAN PUT THE DISCOUNT CODE WHEN PLACING THE ORDER, WHAT CAN I DO?

The discount code can be redeemed during checkout page, look for the Discount code field, enter one of your choices, and hit the “Apply” button, you’ll then see the cart value is updated accordingly.  

Discounts are either direct (prices are slashed) or coupon-based (you're given a discount code). In case of coupon-based discounts, you apply the code at checkout to get your discount.

Some discounts are limited to a single-use per customer so if you have used code in the past it might not work a second time. If you're having issues with a discount, please drop us a line and we'll take care of it for you.

I SAW YOUR ADS ABOUT BUY LED HEADLIGHT AND GET LED FOG LIGHT FOR 50% OFF, I ORDERED LED HEADLIGHTS, HOW CAN I GET 50% FOG LIGHTS?

Yes, you may get the 50% off fog lights.Please add the LED headlights to the cart. 50% off LED fog lights will pop up automatically. Please add the one you want to cart. After that, the LED fog lights will be set for half price and you can see the order value updated accordingly.

I PLACED AN ORDER ON YOUR WEBSITE, BUT CREDIT CARD PAYMENT ALWAYS FAILED, DO YOU HAVE OTHER PAYMENT METHODS?

If you encounter payment failures with your credit card repeatedly, we suggest that you either switch to another card or use PayPal to process the order, both of which are accepted by our website. More details, please check here--> https://www.ledfactorymart.com/pages/payment-failed-orders

HOW MANY ESTIMATED DAYS WILL MY ORDER TAKE TO GET HERE?

All orders are processed and dispatched from our warehouses within 48 hours upon confirmation. Delivery takes 3 to 10 working days normally via Express shipping.

WHERE ARE ITEMS SHIPPED FROM?

We hold multiple warehouses across the globe including the USA, Europe & Hong Kong. Domestic orders are always shipped from our So Cal, USA warehouse for the fastest delivery times but rare exceptions may occur based on quality control or stock shortage - because of which we may have to ship from a different warehouse.

International orders are shipped from any of our warehouses, whichever offers the fastest delivery time.

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