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Apply For Return Or Exchange

Thanks for your support. Our products can be applied for return or exchange within 14 days after delivery. If you need to file for return or exchange. Please check the product and it's complete accessories as soon as you receive the package! Also note that in case of return any part which, in our opinion, shows evidence of being used or installed contrary to manufacturer's instructions, and/or subjected to improper handling, packaging or return shipping by the customer, will not be eligible for exchange, refund or warranty consideration. Please understand, the parcel cannot be returned if you damage them when installing. Meanwhile, all of our products have 1 year warranty. Please fill in the Warranty Registration File if your products have any quality issues. More details, please check the return policy below.

Thanks for your kindly feedback, we will contact you through our email support@ledfactorymart.com. Please make sure the parcel is complete and haven't install before return. Thanks.
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